Service Delivery Co-ordinator

London

Harvey Nash

The Service Delivery Coordinator will play an integral part across strategic clients in providing excellent candidate and client service and support. This role will also see you supporting the Service Delivery Managers with client management, contractor management, reporting and first line support issues.

Service Delivery Coordinator - UCL

We are Harvey Nash, we provide technology talent to some of the world’s best companies. We take consummate pride in the fact that our people are changing the technology playing field, it’s amazing to know that we are helping shape the digital world around us. Our responsibility is to improve our partner’s technology capability, enabling them to meet their digital destinies and evolve their businesses.

We have offices in Europe, USA and AsiaPac, meaning that we truly are global leaders, acting with integrity and quality to provide a truly unique service. Our talented people provide services across, technology recruitment, executive search and IT outsourcing.

Overview of role

The Service Delivery Coordinator will play an integral part across strategic clients in providing excellent candidate and client service and support. This role will also see you supporting the Service Delivery Managers with client management, contractor management, reporting and first line support issues.

Success Factors:

  • Minimum of 2 years working in the recruitment operations such as compliance, pre-employment or background vetting, contractor services or management information and financial report
  • Proven track record of providing excellent customer service, resolving queries/complaints and experience of managing key customer relationships
  • Experience managing projects or programs with focused outcome metrics as well as experience defining root cause scenarios

fULL JOB DESCRIPTION